Theontek believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on Theontek.com
– If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.Send Us Email At consumer[email protected]
For outright cancellations by you:
– If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
– If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.