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Cancellation Policy

Theontek believes in  helping its customers as far as possible, and has therefore a liberal cancellation policy.

How do I cancel an order on Theontek.com

– If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.Send Us Email At [email protected]

For outright cancellations by you:

– If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

– If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

 

 

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